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Organisational Pledges >>

Sara Sliwinska

13 June 2017 Written by 

Cera promises to support family carers by providing them with high-quality, transparent, comprehensive and consistent respite care service. We pay our care workers 50% more than industry standards – which allows us to employ the top 5% of care workers, based on their experience and qualifications. This means that family carers can rest sure, that their loved one is looked after by the most qualified professionals while they take a break. At Cera we deeply value transparency. Therefore, we provide families with easily accessible and secure digital care reports, which are updated in real-time. This ensures continuity of care for our clients, as family carers are updated on the condition of their loved ones, after they come back from their break. We respect and value family carers expertise on the needs and preferences of the person they care for. Therefore, our client services team and care manager work closely with family carers and their loved ones, to create personalised care plans and choose care workers that they believe will be best for them. Moreover, we offer a range of comprehensive on-demand services including, transportation, medicine delivery, insurance and many more. This means that family carers can access everything they need via their smartphone, from the comfort of their own home. We also pledge to create a carer friendly environment in our office. Our HR team has all the tools needed to support carers and provide them with advice.

Read 302 times Last modified on Wednesday, 14 June 2017 12:48

 

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